All the team are fully committed to providing first class customer service and support. To ensure that all our systems offer the best fire and security detection and reliability, all our systems are backed up by a support package. 

Artisan Fire & Security 24 hour Customer Care Service plans are structured to maximise the integrity of your systems to ensure the best protection of life and property.

The service plan consists of two components:

  1. Regular routine fault preventative service visits to ensure that your system provides optimum performance.
  2. Emergency call out for any problems which may arise.

Our engineering service team are equipped with the very latest test equipment and technology along with a host of replacement parts to ensure that we provide best possible service.

If you are not an existing customer don’t worry, as we are able to takeover other systems.